Booked Appointments for Home Improvement Contractors: How They Work and What They Cost You

Booked Appointments for Home Improvement Contractors: How They Work and What They Cost You

Exclusive live transfers and booked appointments for home improvement contractors

Check your territory

Booked appointments are for contractors who would rather have a homeowner on the calendar than on the phone. That is what we sell to home improvement contractors in every trade we cover. The homeowner asks to speak with a contractor, is screened for project scope, timeline and budget, and is booked for a time that works for you, under your company name. Every appointment is exclusive to you and every call is recorded, and you pay only for the qualified prospect. We hold every campaign to one standard: your marketing cost per sale needs to land at 15% or lower, or it is not working. Tell us your trade and territory and we will check whether it is open before anything else happens.

Why You Can Trust Us

25+ Years of Industry Leadership
Division of eFlexMedia
100% Direct and Exclusive
Every Transfer Recorded
Never Bought or Resold
Local Territories or National

A booked appointment is a live transfer with a calendar in the middle. A homeowner is on the phone asking to speak with a contractor. Before anything is scheduled, they are asked what the project is, when they want it done, and what they expect to spend, using the questions you would ask. If the answers fit your qualifications, a visit is booked for a time you have open, and the homeowner is told your company name and who is coming. You get the address, the time and the recording of the call. Your rep shows up to a homeowner who is expecting them, not to a name that was sold five times.

Here is what appointments cost on the open market. One appointment marketplace publishes a range of $65 to $550 per appointment across home improvement trades, and one seller lists gutter appointments at $75 to $150. Shared leads run from about $25 for landscaping to $110 and more for roofing, and the Angi help center says a single homeowner request goes to up to five pros. So say a $10,000 job in any trade, and say you buy ten shared leads at $100 each to set your own appointments. That is $1,000 spent, four other companies got the same ten names, and your rep spent the week on the phone. If you win one of the ten, your marketing cost on that job is $1,000 before you count his hours. Win one in twenty and it is $2,000.

The 15% standard puts a ceiling on what any appointment should cost you. On that same $10,000 job, 15% is $1,500. That is the most you can spend on marketing per sale and still scale. Now work it backward as an example, not a price. If you close one in three screened appointments, you can pay up to $500 per appointment and stay at 15%. If you close one in two, the ceiling is $750. The close rates above are examples for the math, not a promise, and none of these figures are our prices. Each trade page on this site works the same math for that trade's typical job.

Here is what happens on every appointment we book. A homeowner asks to speak with a contractor in your trade. They are screened for project scope, timeline and budget, using your qualifications and your script. The appointment is booked for a time you have open, under your company name. The whole call is recorded, so you can hear exactly what the homeowner said and what they were told to expect. You pay only for the qualified prospect who asked to talk to you. If you would rather take the call live, we transfer it instead, and the same rules apply.

Booked appointments are for contractors with someone who sells in the home and a calendar to fill. That covers roofing, windows, bath and kitchen remodeling, gutters, siding, painting, landscaping, HVAC, solar, plumbing and flooring. We work local service territories and national campaigns, so one metro or forty states both work. The first step is the same for everyone: a territory check, so you know whether your market is open before you commit to anything. Call 941-307-0488 or send the form with your company, trade and territory.

Our process

  1. 1
    Tell us your trade and territory
    You tell us what you do, from roofing to remodeling to HVAC, and where you want the work. A local service territory or a national campaign, either works.
  2. 2
    We confirm the territory is open
    We check your market before onboarding. If it is open, we move forward. If it is not, we tell you.
  3. 3
    A homeowner asks for a contractor and is screened
    A homeowner asks to speak with a contractor in your trade. Before anything is booked, they are screened for project scope, timeline and budget, using your own qualifications and script.
  4. 4
    The appointment is booked under your name
    The screened homeowner is booked for a time that fits your schedule, branded to your company, not to a marketplace. If you would rather take the call live, we transfer it instead.
  5. 5
    The call is recorded and you pay only for the qualified prospect
    Every booking call is recorded so you can check it yourself. You pay for qualified prospects who asked to talk to you, not for a list of names.

Why Choose Us

You have a sales rep who can close in the home, and a lead pile that keeps him on the phone instead. He calls, leaves messages, calls again, and by the time he gets a homeowner to agree to a visit, three other companies have already been out. You are paying a closer to do a dispatcher's job, and paying for the leads on top.

Common questions

How much should you pay an appointment setter versus buying booked appointments

You are paying a closer to sit on the phone chasing shared leads, or paying a setter who books whoever picks up.

One appointment marketplace publishes $65 to $550 per appointment across home improvement trades, and one seller lists gutter appointments at $75 to $150. A booked appointment from us is a homeowner who asked for a contractor, was screened for scope, timeline and budget, and is on your calendar under your company name, with the call recorded. You pay only for the qualified prospect. On a $10,000 job, 15% is $1,500 per sale, and the appointment price only matters against that.

Contractor appointments reviews and complaints: what to ask first

You read the complaints about appointment services: no-shows, homeowners who did not know a contractor was coming, appointments sold to more than one company.

Ask three things before you buy any appointment. Was the homeowner screened and told your company name. Is the booking call recorded. Does anyone else get the appointment. Ours: yes, yes, and no. We do not publish a no-show policy on the site. Ask on the territory check and you get the answer before you commit.

Set appointments for roofing without a call center of your own

Your roofing sales rep can close in the home but spends the day dialing shared leads instead of running appointments.

A homeowner asks for a roofer, is screened for scope, timeline and budget, and is booked for a time you have open, under your name. Your rep shows up to a homeowner who is expecting them. The call is recorded and you pay only for the qualified prospect. Works the same for every trade we serve.

Home improvement appointments in your state

You want booked appointments in your market and the appointment sellers you find sell the same calendar slot to more than one company.

One homeowner, one contractor, one calendar. Territories are worked by trade and by market and checked before onboarding. Tell us the market you cover and you get a plain answer, open or not.

Frequently asked questions

What is a booked appointment lead?

A booked appointment is a homeowner who asked to speak with a contractor, was screened for project scope, timeline and budget, and was scheduled for a visit at a time you have open, under your company name. You get the address, the time and the recording of the call. Ours are exclusive to one contractor.

What is the difference between booked appointments and leads?

A lead is a name and a number, usually sold to up to five contractors, and you do the calling. A booked appointment is a screened homeowner already on your calendar and expecting you. The work of reaching them and qualifying them is done before you pay.

What happens if the homeowner does not show?

We do not publish a no-show policy on this page. Ask us on the territory check and we will tell you how it works before you commit to anything.

How much do booked appointments cost?

One appointment marketplace publishes $65 to $550 per appointment across home improvement trades. We do not publish a per-appointment price here. What we tell you is the 15% standard: on a $10,000 job, your marketing cost per sale should land at $1,500 or lower, and the appointment price only matters against that.

Can I get both booked appointments and live transfers?

Yes. Tell us on the territory check which you want, or both. The homeowner is screened the same way either way.